Dry Cleaning FAQ's

In short, dry cleaning utilizes solvents to remove to stains and odors.  Additionally, this process dissolves grease and oils that water cannot.

Besides being a safe process, natural fabrics  (wools, silks) benefit and prefer this treatment.  In water, they can often shrink, distort or worse.  Have you ever tried to clean a stain on silk? Yes, we have all pretty much experienced the dreaded water ring!

While some clothing requires dry cleaning, East Hills Cleaners encourages all customers to ask questions.  Our team is here to assist you with your wardrobe’s care. Trust the experts. 

Additionally, East Hills Cleaners has chosen Eco Friendly Solvents and processes. 

Our garment dry cleaning journey:

Thorough Inspection

Pre-treatment

Professional cleaning

Expert finishing

Final inspection

Packaging

Dry cleaning isn’t dry at all. Even so, it is called “dry cleaning” because of the solvents used – rather than water.

If you were ever to look through a dry cleaning machine, clothing would appear to look ‘wet’. This would be due to the solvents in-use.  Following EPA regulations, all machines clean and dry garment.  When in-use, you cannot open a machine mid-cycle (such as to drip-dry).  There is always heat and agitation during the cleaning process.  In addition, these miracle cleansers remove oil stains without shrinkage – and additional benefits.

Additionally, many dry cleaners consider wet cleaning a form of dry cleaning. This wet process uses water as a solvent.  The very special equipment controls the chemicals and agitation. With this in mind, many ‘dry-clean only’ items can be cleaned this way.  For example, oxidized wedding gowns respond well to a wet cleaning. (You may hear it be referred to as a ‘restoration.)

According to the CDC, laundering and dry cleaning are proven to be effective in sanitizing fabric. Please feel free to contact us with any concerns you may have.

East Hills Cleaners is one of the very few cleaners offering several different methods of safe cleaning.

For example, the most common is perchlorethylene (perc). Hydrocarbon, GreenEarth solvents and wet cleaning are also additional methods.

In general, Hallak customers’ have the option to request a specific method.  You may either set an over-all rule or provide instructions for a specific garment.   If a chosen method is not ideal for a garment, a team member  will contact you.

When it comes to protecting your garment investment, dry cleaning is a great option. This method of cleaning has been proven to extend an item’s life.

East Hills Cleaners works hard to ensure that our employees and customers feel confident. Like you, we take our responsibility both to you and the environment very seriously.  In fact, we far exceed environmental industry standards.  Also, our team  continues to look superior, safe cleaning techniques.

When carefully controlled, the dry cleaning process should not shrink clothing.  East Hills Cleaners has the latest in dry cleaning equipment. All technology here is computer controlled with specific programs for each different garment and fabric type.

Furthermore, our drycleaning technicians have been fully trained.  With  years of experience, our team has handled some of the most problematic and difficult fabrics and garments. Between testing and the team’s own expertise, you can feel confident leaving your clothes in our care.

For best results, certain garments require a wet cleaning.  (Dyes and/or sizing may be solvent suitable.) Of course, there may be additional safe methods in processing an item. The manufacturer is required to list at least one safe method.  With our expertise, our dry cleaning technicians can properly test each garment to ensure your wardrobe is receiving the proper care – and safest method.